Terms & Conditions

Returns and Exchanges are dealt with case by case. Saramai will not accept Returns or Exchanges of Jewellery items based on a “change of mind”. Saramai will not Return or Exchange rings where an incorrect finger size has been provided. Saramai has the right to refuse the Return or Exchange of any jewellery item. 

All jewellery pieces made by Saramai are made to the highest quality. Saramai will not take responsibility for the loss or damage of any jewellery pieces.